01
Information we collect
We collect information that you choose to provide through the website’s enquiry forms.
Contact form
Required information:
- Name
- Email
- What can we help with?
- Message
- Privacy consent
Company is optional.
Start a Project form
Required information:
- Name
- Email
- What can we help with?
- Project description
- Privacy consent
Company and budget range are optional.
Form submissions are currently sent by email and are not stored as form submissions in the WordPress database.
02
How information is used
Information submitted through the website is used only for relevant operational purposes, including:
- Responding to enquiries
- Discussing potential projects
- Responding to product enquiries
- Communicating about requested services
- Operating and protecting the website
03
Legal basis
Depending on the context of an enquiry, the processing of personal information may rely on steps you request before entering into a contract, legitimate interests in responding to business enquiries and operating the website, or consent where consent is specifically requested.
The applicable basis depends on why the information is provided and how it is used.
04
Cookies and session data
The website uses Necessary cookies for essential functionality and remembering your consent choice, and optional Functional cookies for Breakdance view and session counters.
Functional cookies are disabled before consent. Accept enables Functional cookies; Reject leaves only Necessary cookies. You can change your choice at any time through Cookie Settings. Read our Cookie Policy for further details.
05
Analytics and advertising
At the date of this policy, a site audit found no active Google Analytics, Google Tag Manager, Meta Pixel, Microsoft Clarity or Google Ads tracking on this website.
Google Analytics — not found
Google Tag Manager — not found
Meta Pixel — not found
Microsoft Clarity — not found
Google Ads tracking — not found
This statement reflects the website configuration identified at the stated update date.
06
Third-party resources
The website loads Google Fonts resources through fonts.googleapis.com and GSAP resources through unpkg.com.
When a browser requests an external resource, technical information such as the visitor’s IP address and browser or request information may be transmitted to the resource provider. The audit did not identify retention periods or processing locations for these external services.
07
Email delivery
Website enquiries are delivered to contact@gfxsolutions.io.
The forms currently use WordPress and server mail delivery. No dedicated SMTP provider was identified during the website audit.
08
Data retention
Enquiry emails are retained only for as long as reasonably necessary for the purpose of the enquiry, project discussion, record keeping, legal obligations or legitimate business needs.
No fixed retention period is stated because the appropriate period may depend on the nature and context of the communication.
09
Data sharing
GFX Solutions does not sell personal information.
Personal information may be processed by service providers needed to operate the website and handle communications, including website hosting, server and email infrastructure, and technical service providers.
The providers involved may depend on the website and communication infrastructure in use at the relevant time.
10
Server logs and technical data
Website hosting and server infrastructure may process technical information when the website is accessed. This may include:
- IP address
- Browser and device information
- Request time
- Requested URL
- Security and error information
No specific retention period for hosting or server logs was identified during the website audit.
11
Your privacy rights
Depending on the circumstances and the legal basis for processing, UK privacy law may give you rights relating to your personal information, including:
- Access to personal information
- Correction of inaccurate or incomplete information
- Deletion of personal information
- Restriction of processing
- Objection to processing
- Data portability
- Withdrawal of consent where processing relies on consent
These rights are not absolute and their availability depends on the circumstances and applicable legal basis. To make a privacy request, email contact@gfxsolutions.io.
Complaints
People in the UK may have the right to complain to the Information Commissioner’s Office if they have concerns about how their personal information is handled.
12
Security
GFX Solutions takes reasonable technical and organisational steps to protect information, but no internet or email system can be guaranteed completely secure.
13
Children
The website and services are aimed at business and general adult users. They are not intentionally designed to collect personal information from children.
14
Changes to this policy
This Privacy Policy may be updated when website functionality changes, new services are introduced, privacy practices change, or legal requirements change.
The Last Updated date at the top of this page will be revised when changes are made.
15
Contact
GFX Solutions
Email: contact@gfxsolutions.io